Current Job Openings
1. Scheduler/Customer Service Representative
Duties/Responsibilities:
- Managing and organizing schedules and calendars.
- Forecast workload 7-10 days out.
- Answer product and service questions.
- Process orders and prepare correspondence.
- Identify and assess customers’ needs and match to the appropriate Technician (based on skill).
- Ability to react to constant changes with Customers, Estimators, and Technicians.
- Provide accurate and complete information.
- Handle complaints and provide appropriate solutions.
- Follow both written and verbal communication.
- Team player with the ability to be flexible and responsive.
- Use of computer software and adding machine.
- Other duties as assigned.
Requirements:
- Must be able to work FULL TIME, Mon-Fri, 8 hour shift
- Knowledge of the Southern California region, city locations, and driving times and distances.
- MUST be able to Multi-Task.
- Accurately read a measuring tape.
- Math skills required – good with fractions, multiplication, and division.
- Attention to detail.
- Excellent customer service skills and ability to build relationships.
- Strong communication and organizational skills.
- Must be able to thrive in a fast-paced environment.
2. Lead Glazier
Duties/Responsibilities:
- Installation of various commercial glass, storefronts, & materials.
- Installation of retro-fit windows, glass shower enclosures, glass partitions, etc.
- In-shop fabrication of glass, mirror, metal, screens, and more.
- Frequent customer interaction and ability to build relationships.
- Follow both written and verbal communication.
- Select appropriate tools, safety equipment, and parts according to job requirements.
- Team player.
- Operate and maintain a company vehicle.
- Other duties as assigned.
Requirements:
- 3 years glazing experience.
- Accurately read a measuring tape.
- Excellent customer service and ability to build relationships.
- Strong communications skills.
- Must be able to thrive in a fast-paced environment.
- Clean DMV record
- Non-smoking environment.